Acceptance Insurance Car Accident Attorney

Last reviewed: September 2026

If a driver who told you they have “Acceptance Insurance” or “Village Auto Insurance” caused your crash, the first job is to identify exactly which company issued the policy and to get your claim reported to that company in writing. This page explains how to do that in Georgia and what to do if the claim stalls.

Acceptance Insurance: Find the Company That Issued the Policy

Acceptance Insurance operates retail insurance offices in Georgia that sell auto policies. The policy itself may be issued by an insurance company with a different name. The crash report, the other driver’s insurance card, or the declarations page should show the name of the company that actually issued the policy. That company is the one that handles the claim and the one you need to put on notice. If the names don’t match, write down both.

Village Auto Insurance Company

Village Auto Insurance Company is a Georgia auto insurer. Claims involving its policyholders follow the same Georgia rules as any other liability claim: give prompt written notice, document your injuries and damages, and be careful about recorded statements and releases.

How to Report and Protect Your Claim

1. Get the crash report. It lists each driver’s insurer and policy number.
2. Send written notice of the claim to the issuing insurance company and keep proof of mailing or delivery. See how to provide notice of a claim.
3. Document everything: photos of the vehicles and scene, medical visits, missed work, and every call or letter with the insurer.
4. Decline a recorded statement to the other driver’s insurer until you have spoken with a lawyer. You are not required to give one.
5. Notify your own insurer so your uninsured/underinsured motorist (UM) coverage is protected.

What Clients Commonly Experience

Clients who come to us after crashes involving nonstandard auto insurers often tell us they had trouble reaching an adjuster, getting a claim number, or getting a property damage decision. Every claim is different. If you are having trouble, put your requests in writing, keep a log, and consider getting help before deadlines pass.

If Coverage Is Low, Denied, or Delayed

Many drivers with nonstandard policies carry Georgia’s minimum limits of $25,000 per person for bodily injury. When that isn’t enough, or when the insurer denies coverage, your own UM coverage may pay the difference. Georgia UM claims have specific notice and service requirements. Learn more about uninsured motorist coverage in Georgia and how much insurance is available.

If an auto insurer is declared insolvent and placed in liquidation, covered claims against its policyholders may be handled by the Georgia Insurers Insolvency Pool, subject to limits and deadlines.

Frequently Asked Questions

The other driver says they have Acceptance. Who do I call?

Look at the crash report or the driver’s insurance card for the name of the issuing insurance company and contact that company’s claims department. If you can’t identify it, a lawyer can help track it down.

Can I get my car fixed while the injury claim is pending?

Usually yes. Property damage and injury claims can be handled separately. You may also be able to use your own collision coverage and let your insurer seek reimbursement.

How long do I have to file a claim?

Most Georgia car accident injury lawsuits must be filed within two years, and property damage claims within four years. Notice requirements can be much shorter.

Related Resources

• Dealing with the at-fault driver’s insurance company in Georgia
• Claims against a driver insured by 1st Choice Advantage
• Macon car accident lawyer